What information do we collect?
When you interact with us, we may collect information such as your name, address, email address, phone number, and any other details you provide to request our services, receive quotes, or communicate with our team. This helps us deliver our services efficiently and provide you with the best experience possible.
How do we collect information?
We collect information whenever you interact with us directly. For example, when you request a quote, book a service, contact us via phone, email, or social media, or submit a form on our website, you knowingly provide us with personal details. In some cases, we may also receive information from trusted third parties, but only if you have given them permission to share it with us.
Confidentiality
We take your privacy seriously and will never share or sell your personal information to third parties for marketing purposes. However, we cannot be responsible for the privacy of data collected by external websites linked from our site. Any external links are provided for your convenience, and we encourage you to review their privacy policies separately.
Making a complaint
If you have concerns about how your personal information is handled, please contact us at cleannurture@gmail.com with details of your complaint. We will review your concerns, investigate our procedures, and respond appropriately. Our goal is to resolve complaints within 15 working days, though some cases may take longer. If you remain unsatisfied, you may escalate your concerns to the relevant data protection authority.